There are many good bookmakers out there that you can ring up. They released the money otherwise they wouldn’t have done I would avoid all companies who don’t have a telephone number. I don’t know if this is a scam for them to get information out of you, so they can rob your account, but I rang all the authorities Until I contacted my bank and my bank said don’t worry we’ll get your money back from them soon as I pointed that out to them. This is not a stereotype because they’re Irish they must be because my wife was Irish I don’t know who they’re employing, but it’s school leavers spring to mind, but anyway they try to withhold your money while you send them information about your banking statements et cetera and they keep writing back asking for further information. I probably put a lot of this down to the customer service who are incredibly fake now. Avoid like the plague they are a nightmare.
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